~ Privacy Policy ~

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betterproducers operates this website and related services, offering digital products such as samples, presets, and MIDI files (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. **Personal Information We Collect or Process**

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified information that cannot be linked to you. We collect the following personal information when you interact with our Services, as permitted or required by applicable law:

- Contact details: Your name and email address.

- Transaction information: Details of products you purchase.

- Usage information: Information about your interaction with the Services, collected through cookies or similar technologies, such as your browsing activity or website navigation.

2. **Personal Information Sources**

We collect personal information from the following sources:

- Directly from you: When you make a purchase, sign up for our newsletter, or communicate with us.

- Automatically through the Services: Through cookies or similar technologies when you visit or use our website.

- From our service providers: When we engage third parties to process payments, manage purchases, or send newsletters on our behalf.

3. **How We Use Your Personal Information**

We use your personal information for the following purposes:

- Provide the Services: To process your payments, fulfill your orders, send order confirmations, and manage your purchases.

- Communicating with You: To provide customer support, respond to inquiries, send newsletters (if you opt in), and maintain our business relationship with you.

- Improve the Services: To understand how you use our website through cookies or similar technologies, enabling us to enhance your experience.

- Legal Reasons: To comply with applicable law, respond to legal processes (e.g., requests from law enforcement), participate in litigation, or enforce our terms or policies.

4. **How We Disclose Personal Information**

We may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy, in the following circumstances:

- With service providers: Third parties performing services on our behalf, such as payment processing, order fulfillment, or newsletter delivery, in accordance with their privacy policies.

- For legal or business purposes: To comply with legal obligations, enforce terms or policies, protect our Services or rights, or in connection with a merger or bankruptcy.

- With your consent: When you request or direct us to share your information.

5. **Third-Party Websites and Links**

The Services may include links to third-party websites or platforms. If you follow these links, you should review their privacy and security policies, as we are not responsible for their practices or the accuracy, completeness, or reliability of their information. Our inclusion of links does not imply endorsement of their content, owners, or operators.

6. **Children’s Data**

The Services are not intended for children under 18, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided personal information, contact us to request deletion.

7. **Security and Retention of Your Information**

We take reasonable measures to protect your personal information, but no security measures are perfect, and we cannot guarantee absolute security. Information sent to us may not be secure in transit, so avoid using unsecure channels for sensitive information. We retain your personal information only as long as necessary to provide the Services, send newsletters (if you opt in), comply with legal obligations, resolve disputes, or enforce our policies.

8. **Your Rights and Choices**

Depending on your location, you may have the following rights regarding your personal information, subject to limitations and exceptions under applicable law:

- Right to Access: Request access to personal information we hold about you.

- Right to Delete: Request deletion of personal information we maintain about you.

- Right to Correct: Request correction of inaccurate personal information.

- Managing Communication Preferences: Opt out of newsletters or promotional emails using the unsubscribe option in our emails. We may still send non-promotional emails about your purchases.

- Cookies: You can manage cookies through your browser settings or opt out where prompted on our website.

If you reside in Israel, you may have additional rights under the Protection of Privacy Law 1981, such as requesting access to or correction of your data. If you are in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including objecting to or restricting processing, or withdrawing consent for newsletter communications. You may exercise these rights by contacting us using the details below. We may verify your identity before processing requests and will respond as required by law. You may designate an authorized agent to make requests on your behalf, subject to proof of authorization and identity verification. We will not discriminate against you for exercising these rights.

9. **Complaints**

If you have concerns about our data processing, contact us using the details below. You may also lodge a complaint with Israel’s Privacy Protection Authority or, if applicable (e.g., for EEA residents), your local data protection authority. For the EEA, see the list of supervisory authorities here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

10. **International Transfers**

We may transfer, store, and process your personal information outside Israel, such as when using newsletter service providers or other service providers for payment processing. We ensure such transfers comply with applicable data protection laws, using mechanisms like Standard Contractual Clauses or adequacy decisions where required (e.g., for EU data transfers under GDPR).

11. **Changes to This Privacy Policy**

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on our website, update the “Last updated” date, and provide notice as required by law.

**Contact**

For questions about our privacy practices, to exercise your rights, or for other inquiries, contact us at hi@betterproducers.com. betterproducers, located in Israel, is the data controller of your personal information for applicable data protection laws.